10 Hibajee Terms & Conditions — The complete guide to using our platform

These Terms & Conditions constitute a legally binding agreement between 10 Hibajee and its users, and apply to the use of the 10 Hibajee website, mobile application, and all associated services.

10 Hibajee is an internationally licensed online gaming and betting platform. We are committed to upholding international gaming standards and protecting the interests of our users.

• 10 Hibajee reserves the right to update these terms and conditions at any time.
• You will be notified of any changes via your registered email or SMS.
• Continued use of the service after any changes have been made will be deemed acceptance of the updated terms.
• If any part of these terms is unclear, please reach out to our support team.

Opening an account with 10 Hibajee requires meeting certain eligibility criteria, which are in place to protect all users.

• Age: You must be 18 years of age or older to open an account.
• Identity: You must provide accurate and complete information at registration. Providing false details may result in account closure.
• Single Account: Each person is allowed only one account. If multiple accounts are found linked to the same device, IP address, or payment method, all of them will be closed.
• Password: You are solely responsible for the security of your account. Use a strong password and never share it with anyone.
• Contact Information: A valid mobile number and email address are required, as important notifications will be sent to these.

All betting and gaming activities on 10 Hibajee are governed by specific rules that apply equally to every user.

• Once a bet is placed, it generally cannot be cancelled unless a technical error has occurred.
• 10 Hibajee reserves the right to void any bet placed at odds that are clearly erroneous.
• 10 Hibajee is not responsible for missed bets in live betting due to internet connectivity issues.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Placing opposing bets on the same match to guarantee a profit (arbitrage) is strictly prohibited.

If you encounter any technical issue during gameplay, take a screenshot immediately and contact our support team — they'll get it sorted quickly.

All financial transactions on 10 Hibajee are subject to specific rules designed to keep your money safe and secure.

• Minimum Deposit: ৳200 (Mobile Banking), ৳500 (Bank Transfer).
• Minimum Withdrawal: ৳500.
• Withdrawal Method: Withdrawals can only be made via the same payment method used for the deposit.
• Third Parties Prohibited: Deposits and withdrawals cannot be made using an account registered in someone else's name.
• Processing Time: Mobile Banking withdrawals are typically processed within 5–10 minutes; Bank Transfers may take up to 24 hours.
• Verification: Identity verification may be required before processing large withdrawal amounts.

10 Hibajee offers a variety of bonuses and promotions, each with specific terms and conditions that must be followed.

• Wagering Requirement: Most bonuses come with wagering requirements — typically 20–30x the bonus amount.
• Duration: Wagering requirements must be met within the specified period after a bonus is awarded; otherwise, the bonus will be forfeited.
• One Bonus Per Offer: Each bonus can only be claimed once.
• Gaming Limits: A maximum bet limit may apply when wagering with bonus funds.
• Bonus Rejection: If you'd prefer not to receive a bonus, please inform our support team before making a deposit.

Full terms for each bonus are listed separately on the bonus page — we recommend reading them before opting in.

Certain activities are strictly prohibited to protect the integrity and security of 10 Hibajee. Engaging in any of the following may result in account closure.

• Placing bets using bots, scripts, or automated software.
• Creating multiple accounts to exploit bonus offers.
• Using arbitrage betting or guaranteed profit strategies.
• Attempting to hack, phish, or compromise the platform's security systems.
• Using the platform for money laundering or any illegal activity.
• Harassing or intimidating other users.
• Creating an account with false information or attempting to bypass verification.

Under certain circumstances, 10 Hibajee may temporarily suspend or permanently close an account.

• If a rule violation or suspected fraud is identified.
• Failure to provide KYC (identity verification) documents in a timely manner.
• If unusual activity is detected on the account.
• At the user's own request.

You may close your account at any time. If you have a remaining balance, please withdraw it before closing. Any active bonuses will be cancelled upon account closure.

10 Hibajee believes gaming should be a source of entertainment, not addiction. That's why we place the highest importance on responsible gaming.

• Deposit Limits: You can set your own daily/weekly/monthly deposit limits at any time.
• Cooling-Off: You can activate a cooling-off period to take a break from the platform.
• Self-Exclusion: You can close your account temporarily or permanently at any time.
• Reality Check: You can enable reminders to track how long you've been playing.

If you have any concerns or feel uneasy about your gaming habits, reach out to our support team. For more information, Responsible Gaming Page View.

10 Hibajee takes all user complaints seriously and works to resolve them as quickly as possible.

• For any dispute or complaint, please contact us first via live chat or email.
• Our support team will respond within 48 hours.
• Unresolved issues will be escalated to senior management.
• In the event of a dispute over game results, server logs will be treated as the final and definitive record.
• When submitting a complaint, keep your transaction ID or screenshots handy.

10 Hibajee reserves the right to modify, amend, or update these Terms & Conditions at any time.

• You will be notified of any significant changes via your registered mobile number or email.
• The date of any changes is noted at the top of the page.
• If you do not agree to the updated terms, you may request to close your account.

For any questions regarding these terms and conditions, please contact us: support@10hibajee.bet